Shipping & Returns
Shipping Policy
At C20, we believe that shipping coffee should be hassle-free for our customers. We offer free shipping on orders over £50 and use environmentally-friendly packaging to minimize waste. We ship within 1-2 business days of receiving your order, and delivery usually takes 3-5 business days depending on your location.We are committed to providing you with the best quality coffee and service, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving it. We will do our best to resolve any issues and ensure that you are happy with your purchase.
Return & Exchange Policy
We take pride in the quality of our coffee and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us within 14 days of receiving your order. We will be happy to offer you a refund or an exchange for any unopened packages of coffee. We do not accept returns or exchanges on opened packages of coffee, but we are always happy to hear your feedback and suggestions. Our goal is to provide you with the best quality coffee and service, and we are committed to making sure that you are completely satisfied with your purchase.